Shipping and Delivery Policy

At Creative Merchant, we value our clients and strive to provide the best customer experience possible. Please read this policy carefully before making any payments for website development, graphic design, or any other services.

1. Digital Services:
All services offered by Creative Merchant, such as website development, graphic design, and other digital services, are delivered electronically. As such, there are no physical products that require shipping.

2. Delivery Timeframe:
The delivery timeframe for each service will be communicated to the client during the project discussion and proposal phase. The estimated delivery time may vary depending on the scope and complexity of the project. Once the project details are finalized, we will provide an expected delivery date to the client.

3. Revisions and Feedback:
We encourage our clients to actively participate in the project development process. For services like graphic design, website development, or any other creative work, clients are entitled to provide feedback and request revisions based on the agreed-upon terms. We will make every effort to accommodate reasonable revision requests within the scope of the project.

4. Delivery Method:
Upon completion of the project or service, the final output or deliverables will be shared with the client through digital means, such as email, cloud storage links, or project management tools.

5. Shipping Charges:
As all services are delivered electronically, there are no shipping charges associated with any purchase made through our payment gateway.

6. Client Responsibility:
It is the responsibility of the client to provide accurate contact information, including email addresses and other relevant details, to ensure smooth communication and timely delivery of the project.

7. Non-Delivery and Refund:
In the unlikely event that Creative Merchant is unable to deliver the services as agreed upon and within the specified timeframe due to unforeseen circumstances or any other issues, we will work closely with the client to find an amicable solution. If a resolution cannot be reached, a refund for the undelivered services will be issued according to our Refund Policy.

8. Changes to Shipping and Delivery Policy:
Creative Merchant reserves the right to modify or update this Shipping and Delivery Policy at any time without prior notice. Changes will be effective immediately upon posting the revised policy on our website.

9. Contact Information:
If you have any questions or concerns regarding our Shipping and Delivery Policy or any other aspect of our services, please feel free to contact us through email at